Social Media as a Job Search Resource


Warehouse and Operations as a Career, I’m Marty, and I hope you’ve had a Productive, Prosperous and of course Safe week so far.  Last week we spoke about some of the way’s we’re looking for work these days.  Here at WAOC we’ve mentioned Social Media a couple of times and I believe it very well may be one of the most convenient and easiest way to hear about openings, especially with temp agencies or temp to perm positions.  Over the last couple of months, I’ve joined 9 different groups from various cities and states, really just to learn the platform and I’m trying to decide if it’s a good starting point for us as job seekers to find our career position’s.  I think they may be the easiest thing I’ve seen, very convenient but are they always productive?  I’ve definitely see a whole of scams out there, quite a bit of work from home, like commission work and things that are so ridiculous I seriously doubt anyone ever falls for them.  That being said, I’m also impressed with all the companies doing a good job advertising their positions and job fairs.  I find most of them are really well written, giving us the pay rates, a good job description and all the qualifying information.

I’m excited about our visitor today, Sharon is a recruiting specialist in the light industrial arena and she helps place order selectors, forklift drivers, runners, lumpers, loaders and sanitation positions every day.  She just so happens to utilize social media quite a bit with her searches.  It’s always nice to have a returning guest on the show.

Sharon thanks for join us again, have you stayed busy since we last spoke, you putting plenty of us to work ma’am?

For our new listeners could you tell us how you landed in the Sourcing and Recruiting field?

Do you find it interesting and rewarding?

What all forms of postings or advertising do you utilize for your positions?

Today we’d like to talk about Social Media & Job Posting.  Are you finding them a productive resource?

Can you list a few of the Wrong things you see us Applicants do when replying to postings?

How could we, again as Applicants, better utilize the forum to our advantage?

Do you think Companies ever check out our Profiles, I assume they’re of course wanting to learn as much as they can about our Personalities, Motivation and interest? Just as I would hope we as Job Seekers should learn a little about prospective employers we’re interested in working for?

Any parting advice you could offer us Job Seekers and Applicants, maybe something that would greatly increase our chances of getting your attention to call us or land that face to face interview?

Well I learned a lot here today, I think social media is a great forum for us job seekers.  I think we’ll experience greater success with it though by focusing on it as a resource, another opportunity in finding our next position.  I think we have to remember we’re communicating with a professional that is seeking good workers, someone serious about finding a job and we need to be as direct, informational and detailed as we can with our responses and comments.  There busy and they may have literally 50 people responding and we want to be the one that is answering their questions and to be honest the one making their job of selecting a candidate easier than anyone else.

I think its important to take the information given, call that phone number immediately, leave a message if we have too.  And be sure to email our resume to them if they’ve add an email address to the posting.  If an address is given, we need to dress appropriately and show up with our resume and work history in hand ready to sell them on us!

I want to thank you for listening in with us today, I hope you learned something with me today and found some value with our discussion!  Be sure to check out any missed episodes at and join in on our discussions on facebook and twitter @whseandops.  Good luck on your job search & remember Safety is going to be priority one with any job we land!

Classifieds, Job Boards & Print Ad’s


Hey Hey, Marty here with you again on Warehouse and Operations as a Career.  This week let’s talk about how we’re looking for work, some of the avenues used today and how we’re using those available platforms.  We’ve discussed a lot of the advantages with Social Media a couple of times but I’m not sure we’ve talked about what all is out there and how companies may be using them.  One of our first go to stop’s may be ad boards or online classifieds I guess you’d call them, one of the most used around here in my area is , then there’s job boards, many of those are large national companies with a long reach like , , , and , to name a few, oh and,  it may be the most well-known of all.    In a lot of areas, it may be easy to find a printed classifieds paper, in my area we have things like the Thrifty Nickle and the Green sheet, you can find them at local convenience stores, carwashes, and a lot of apartment complexes carry them around the mail box area’s too.  I’m sure there’s something like that in most neighborhoods. Another good printed source is our local, city, town or even neighborhood newspapers, most of them still have a classifieds section where we can sell things we no longer need or maybe our old bike, car or motorcycle’s.  I sold a boat once through the classifieds ad’s in our local paper.

So, let’s talk about the online classifieds first.  I know for me this was my go too place for advertising about positions in the past, really up until about 2 years ago and I think it’s still a great place to start.

Typically, a company or recruiter will write an ad with a brief description of the position there hiring for, the shift and pay rates and maybe a little bit about their company.  Usually it will tell us everything we need to know about the job and qualifying requirements of the position also.  The ad will list the employer contact information such as the address, phone number or hours and days that applications are being taken too.  Sometimes we’ll have to email our reply for information back through the ad’s publisher though, maybe we can attach our resume or work history to it and send it that way.  I’ve hired many an individual utilizing this process and it worked ok but it can be burdensome for us as job seekers having to search through the 100’s or 1000’s of positions listed.  I think they all have a search function that we can use key words like forklift, order selector, warehouse, transportation or really any position we’re looking for.  It helps to narrow our searches quite a bit, but we’ll still possibly have to scroll through several different industries worth of stuff that may be using the same key words. I think these online classifieds are probably stronger in smaller cities or townships, well maybe not stronger, that’s the wrong word, I’ll say a great place to start with though.  It’s important to remember we need to really describe our work history, what we are good at and how we’re going to be an asset to their company, we want them to call us and set up that interview!

Job Boards are a great online tool also.  These are companies our prospective employer can subscribe too to post their open positions too.  We’re probably all familiar with the larger one’s as you may see tv commercials and bill boards promoting them to employers and applicants all the time. They work in much the same way as the online classifieds sites, but they are much dressier or streamlined and may give us much more search criteria to really drill down to the positions we’re actually seeking or looking for.  Again, as with the online classifieds these are typically free to job seekers with the prospective employer paying for the advertisement. These ad’s may even use sharp looking graphics and colors to produce an ad that really reaches out and grabs us or sucks us in and gets our attention.  With Job Boards we can usually get to a lot more information about the positions, either by clicking on a link within the posting or actually having the opportunity to complete an online application right from the website!  Let’s be sure to use this opportunity and fill in every blank on the forms, sell them on us, make sure they know their search for an employee is over.  I’ve seen recruiters skip over incomplete applications, and we can’t blame them.  There’s 100’s of applicants filling out applications every day.  If they have to hunt down our phone numbers or email addresses it’s just not going to happen, they truly don’t have that kind of time.  Some of these sites may repost or distribute an ad to many other smaller or community sources also.  One thing we need to remember is that the original advertisement may have been filled and the posting has been removed from some sites but may stay up on others for a long time or maybe forever.  Just this week I heard about an applicant that got really upset over a posting with a recruiter over hearing the position had been filled already.  The gentleman just didn’t understand that She didn’t know where he had seen the post, she’d taken down her original offering but even she doesn’t know what all boards may have picked it up and left it up.  That’s one of the downfalls with internet searches, some sites may not keep their servers as up to date as others, it may not be the person’s fault that actually advertised the job, it’s just gotten dated somewhere out of her control.  Anyway, I think job boards are a great resource and I find them much easier to reply too & usually easier to upload or attach our resume and work histories too, getting them directly to the recruiter or hiring agents.  Some of these job boards have apps for our phones too, when someone post’s a position that meets our qualifications we may be able to receive a notification immediately and can review it right then, putting us first in line to summit our interest in the job.

I mentioned print ad’s earlier.  These advertisements are usually smaller and get right to the point, I mean we may see the position, like order selector, a pay range and the contact information to the company or agency hiring.  It’s usually going to require a little more action from us as applicants, we’ll probably have to call and speak to someone to find out the shift, hiring requirements and qualifications needed for the position.  I’ve found the printed ad’s really productive in smaller communities or cities, maybe not so much in larger environments or large metroplex areas.  Calling someone about all the advertisements we’ll find can be a lot of work and then we’ll probably still have to get an email or fax number to send our resumes or work history in for their review.

So, what brought all this up this week, I was asked what’s the best platform to look for a job with.  The individual knew there were online classifieds, she’s used them before, and had of course seen advertisement about job boards online, and stated a friend had found her new job in the paper.  She wanted to know which was the best or quickest way to find her next employer!  I personally believe we, as applicants have to utilize every tool at our disposal, I mean we’re not presently employed and we want to be right?  You know I almost forgot about another great resource, one we don’t think about every day is our friends and family, a lot of times information about positions may be setting right beside us, remember to put the word out and let everyone know we’re looking for a new or different job!  Looking for work can be rough, and I like to look at it as a full time job in itself.  In my experience we’ll need to seek out and apply to every posting we can find, that we qualify for of course and that we believe we’ll enjoy doing. Throw those hooks in the pond and be ready & prepared to catch whatever tugs on the line.

I want to go back to ready and prepared for a minute, this is where we have to shine.  We’ve talked a lot here at WAOC about being prepared for those phone interviews and face to face interviews in earlier episodes, we’ll need to be ready, have our experience on the tips of our tongues and make the hiring agent understand we’re the right person for the job, that their search is over!

That makes me think about our resume, our resume is our introduction, it’s really important we have our work history and our accomplishments written out, using those keywords that an HR generalist or computer system is going to be looking for, we want to have ours pulled out, reviewed and for them to feel like they just have to speak with us.  It needs to read as they’ve found the perfect person for the job!  Check out episode’s 4 & 5, The Resume and The Interview if you missed them, oh and I believe it’s episode 59 where we interviewed Sharon and Michele on Thoughts on Recruiting and Benefits.  I think we covered just how important those things can be a couple of different times, you may enjoy reviewing them again.

One platform I left out today is Social Media, we’ve briefly discussed it a few times and I tell you what, I’ll reach out to some pro’s and we’ll take a deep dive into how recruiters are using those platforms to engage with us applicants and job seekers.  Maybe we can get some InSite on what we can do differently or do much better to help ourselves.  I’ll see if we can put that together here in the next few week’s!

Thanks for checking in with us this week & so until next week please take care, think Safe and work Safe!

A Few Thoughts on Responsibilities and Maybe Why


Warehouse and Operations as a Career, and I guess  we’re on Episode 72 here today. I’m Marty, and I’m back home in Texas this week.  I’ve been traveling the last couple of weeks, been up north, in the snow for a while.  Each quarter I try and visit several facilities, I stop in on a couple of Production Facilities and several Distribution Centers and perform some observations and visit with Associates & Customers for business reviews.  I really enjoy the conversations, and the opportunity I have to learn from everyone. I was lucky enough to meet with several new comers to our industry and a few individuals just recently promoted to the Lead and Supervisor positions.  Through my visits I noticed a recurring thought, the word responsibility came up with almost everyone or position that was discussed.  We’ve spoken to the responsibilities of our jobs and our careers on several episodes.  I just found it interesting, and I was excited to hear all these new associates recognizing the points of their Jobs and planning as they were towards their careers!

One of the things I’m looking at when I enter a facility is the sanitation practices, what the transportation yard looks like, is the fence line clean or are there leaves and debris blown up into the fence, and are the Bollard post, I know a lot of us call them ballard post but anyway, are they nice and yellow or red or has the paint been knocked off or faded real bad.  Another thing I check out, are all the trailers or containers locked to the docks or are the wheels chocked.  Several facilities I’m involved with requires Glad hand locks or air line lock out devices thats applied to the red airline on the trailers.  We’ve had a few episodes where we’ve mentioned Audits and how every facility is subject to some kind regulatory concern each year, city, state or federal agencies may be stopping by, oh and probably a Fire Marshall or Building Inspector even.  As employees it’s all of our responsibility to follow the practices and procedures in place for our Safety and to adhere to those regulations of our industry.  If I find all those things look good I’d bet the facility will have all their paperwork in place with every employee being safety conscience.  I usually find a very strong Safety Culture within the shifts.  Now on the other hand, if all that isn’t 100% I know I’ll probably find a few deficiencies with the safety practices or procedures.  It’s kind of the same with the docks isn’t it, if the unloaders or lumpers keep their work area clean from pieces of broken pallets or torn shrink wrap you can pretty much bet the rest of the warehouse is going to be in top notch shape.  Many times an Auditor or inspector won’t even go on into the aisles, you know if it’s not a regulatory audit of course, but he or she can tell just that quickly what the sanitation and safety cultures are within the first 20 minutes of walking around.  I may even stop a couple of equipment operators and ask them to see their operator’s license and maybe ask them a couple of questions too, that’s a great way to meet them, shake their hands and let them know what a great job their doing.

Another place one can get an idea of how well a facility runs is checking out the breakroom.  Are their storage areas for lunches provided, plates and utensil’s or are things stacked in window sills and counters, that’s another indicator to an auditor of how the facility is ran.  I know as an employee these things seem a little trivial, especially when looked at individually but you can see how important they become as a whole in an auditors or agents world.

I had an associate bring up a concern about a write up he had received for his lunch being on his equipment.  He’d came in for his shift and since the equipment room was closer to the door than the breakroom he’d placed his lunch on his forklift, done his pre-trip and was driving his lift up to the breakroom.  We’ll the Supervisor had stopped him on the way and questioned him about having food in the warehouse and on his equipment.  We were in a food distribution facility, and according to their GMP’s or general maintenance practices there can be no food in the warehouse and come to find out he’d been cautioned at least on two other occasions for the very same thing.  I can see how to us as employees that doesn’t seem like a big deal BUT had the supervisor been an auditor or inspector they would have no problem pointing out that our GMP clearly stated that no food or lunches we’re to be outside the breakroom and points would have been immediately deducted from our score or possibly the company could have been fined.

I hear a lot about our safety vest and steel toe shoes too.  If we’re just walking across the floor and we’re not wearing our PPE’s, although we haven’t started working yet and we’re observed by an auditor it’s a big deal because our practices and processes are written and state that while in that area PPE’s will be worn.  A lot of those little rules, as simple as they seem to us are there and enforced for a reason, a much bigger picture if you will.  I witnessed an employee getting really upset with a Lead because she mentioned to him to put his vest on.  He felt it was not necessary, but it was, that’s how it’s written, and for a reason, and please don’t believe for a minute that a regulatory inspector wouldn’t enforce it and ding the company for it.

Another thing that’s a lot more important than it seems are egress doorways or emergency exits.  Every facility I know of has written that doorways are not to be blocked at any time.  I’m sure we’ve all seen someone place a pallet in front of a doorway for just a minute, maybe just be moving a row or grabbing something behind it and yep, that’s an infraction.  We’ve also probably seen that pallet being forgotten about and the doorway is left blocked.  I’m not sure why it happens or how it happens but I have facilities that have to mention it every week in their start up meetings.  Even if things are congested and cramped all doorways have to be clear, it’s written and it’s a rule, it’s a  regulation actually so there’s not really a leg to stand on in our defense.  We could easily loose our jobs by not following the rules, it’s just not worth getting upset about right?

Another one of those rules that’s hard to understand may be no gum chewing or hard candy allowed in the warehouse.  We could talk about how used gum sometimes ends up in the warehouse, on pallets or even product and candy may end up on the floor on occasion.  But there’s really not much to discuss, its written within our GMP’s that theirs no hard candy or gum chewing allowed in the warehouse so there’s no reason it should come up, yet, someone gets upset about it from time to time and may even receive some kind of corrective action for it.

So how do we as Associates, Leads or Supervisors handle rules, procedures or our company’s processes?  I think as an associate we just need to remember we’re at work, we’re being paid for our hard work.  That pay includes following all the regulatory concerns, processes and procedures right?  It’s hard, and we can say things like I just had my lunch on the forklift for like 5 minutes, or I was just crossing the aisle on my way to the lockers to put on my steel toes or I just hadn’t spit out my gum yet, I had just came in from the parking lot.  All that makes sense and yes, its innocent enough but in the regulatory world of our industry it’s just not permitted.  As a Lead or a Supervisor we have to protect the company by following and enforcing the regulations, procedures and processes.  I feel it’s important that as employees, leads or supervisors it’s all of our responsibility to create that Work Culture, Sanitation Culture and Strong Safety Culture within ourselves.  If we do that all those things won’t ever happen and we’ll never have to be concerned with penalties or fines from any regulatory agency!

Oh and another thing that came up on my visits, let’s talk for just a minute about the time clock.  So many Associates and Supervisors get frustrated weekly over the time keeping.  Us as associates want our pay correct each pay period.  It should be correct, it needs to be correct, we’ve worked very  hard for it.  Pretty much all time keeping systems are computer driven these days.  With a typical system we punch in at start of shift, punch out when we go to lunch, punch back in after lunch and then punch out when we finish up and are going home.  The computer tracks it, it gets turned in and we get paid correctly.  But what if we as Associates forget to make one of those punches, or we punched in earlier than we were suppose too, our time’s going to be messed up.  Our pay is going to be wrong and we may be upset about it.  Now of course our payroll department is going to correct it, we’re going to get paid for what we’ve done but it could be the following week as many companies can’t just cut another check or make another payroll run.  Believe it or not, and really understandably, sometimes an associate will get upset over a payroll opportunity. But because I forgot to punch or didn’t punch correctly it’s going to take someone else’s time to correct it, something that can be quite time consuming depending on the system, it might involve a couple of people to get it corrected.  As an Associate it’s our responsibility to punch correctly and should we make a mistake we need to let our management team know immediately so they can correct it asap.  I feel as Leads and Supervisors it’s our responsibility to help our associates learn to use the clock, make it convenient to use, follow up or check its information before the records goes in each week and coach our employees if errors occur. We all are working for money, I mean I hope we’re doing something we enjoy but we’re working for the money & I’ve always felt our pay should be a top priority.  It’s our responsibility as associates to keep our time correctly and as Leads and Sup’s we should follow up and make sure its correct every pay period.

Here at WAOC we’re always pointing out that it’s too our advantage to get noticed by our management team, in a positive way.  Helping build a strong Work Culture within our shifts, participating with the programs and teaching them to others are great ways to achieve just that.  I hope we all want to take on that next task, reach for that next promotion, and be hungry for that success.

I hope we brought up something that spurs a spark or created a thought for you today.  And if you have an experience you’d like to share send us an email to and we’ll try and get it out in front of the group.  You can also use our Twitter and Facebook feeds using @whseandops on either platform and if you have a moment check out the Facebook group Warehouse Equipment Operators Community.  We’re having a lot of fun and communication with it as well.

We’ve talked about several of our responsibilities as Associates, Leads and Supervisors today but let’s not forget our biggest responsibility is keeping each other Safe in the work place and being Safe in our home life as well.  My Thanks to you all, hope you stop in again next week & let’s remember Safety is our First Responsibility!

Change and Culture – A Visit with Joe


Welcome back, Marty here with Warehouse and Operations as a Career!  Last week we visited with Phillip and were discussing a couple of the challenges a new Lead or Supervisor can encounter when being brought up from within the crew.  It was really interesting seeing the feedback and the messages that were sent into us, I guess we have several listeners that have recently stepped into those roles or a few that are ready too. A lot of times after a promotion we as Leads, or Supervisors of course want to make changes, changes we feel are better for our associates and the company both.  We’ve possibly received our promotion due to someone moving on, maybe our old supervisor was promoted, or had quit or found another job or an entirely new position had been created for us and our talents.  In any event or scenario, we mentioned, something called change is inevitable and in our industry and culture, there’s another good word, culture, anyway change is sometimes met with some seriously high wall’s, very thick walls!  Today let’s talk about handling Change & Culture.  This week I was able catch Joe, our WAOC go to Safety Man and have him on the phone with us today.  You know Joe, Wither as an associate, a new member of management or a long-term Manager, Change is something we’ll need to learn to handle.  Many times, we can maneuver around those walls, drill right through them or easily hurdle over them.  I’ve been taught and found that it’s all in how you present change and handle change that determines failure or success with the project or situation!

What’s your thoughts on change Joe, would you agree it can present itself as a barrier to us on the floor & as Sup’s Sir?

Joe –   Change is one of those things you can’t prevent. Take a look at Vietnam era building and manufacturing practices and compare them to today. Worlds apart and a lot of change to get it there.

Let’s look at the word change, Merriam Webster   says in part

a : to make different in some particular

b : to make radically different

c : to give a different position, course, or direction

2 a : to replace with another

b : to make a shift from one to another

d : to undergo a modification


We’re Operations people, we come in for our Shifts and do our Jobs, things work, we get the job done so why change anything right, it all just works!  I used to pull orders with a tugger, some use to call them tovairs, we connected two heavy industrial flats or buggies to them any pulled through the warehouse placing the product on them, then we’d drop them off at their staging door to be loaded by the loaders.  They worked great, I always felt it was the best system period.  I mean the buggies were easy to roll out of your way and reposition any time you needed too, and loading was a breeze, you’d just roll the buggy into the trailer and stack the product on the floor, high and tight!  We pulled at the time on pick tickets which we’re just a computer sheet that told us who ordered what and where it was going.  Simple and efficient.  Or so we thought at the time.

My employer installed a Selection System, we switched from tuggers to electric pallet jacks and from our easily maneuvered buggies to stacking product on pallets.  And the pallets were broken down into 2 zones even, the system told us wither to place the product on the front or back halves of the pallets.  This was change, and I can quite honestly say I didn’t see it working out at all.  I willingly gave 10 reasons to anyone that would listen as to why this wouldn’t work and was a waste of time.  I can remember sitting outside at lunch on the 2nd night that we were working with the new system and a much older gentleman I knew came over and sit down beside me.  He was a trailer spotter at the time, he’d been a driver many years ago with the same company.  All he said was that when he started as a warehouseman for the company they pushed metal carts down the aisles to pull orders.  When the first electric tovars were delivered their charge would only last like half the shift, he’d fought the change until he realized he was making the same amount of money doing it either way.  He said look how much easier it is for you now, get up and go pull groceries and he walked away.  I think from that moment on I accepted change much better.  I was making the same money & after a couple of weeks I did find that my job was much easier.  Since then every change I’ve gone through has brought ease and efficiencies with it.  I see todays warehouse management systems in use and I’m wow’ed by the progress.

Anyway, change is just that, doing something differently, following someone else or thinking in a different way.  In my experience, it’s how we react to a change that determines it’s or really our success.

Joe, as you’ve progressed up through the ranks you’ve seen a couple of those walls, anything come to mind you could share with us & tell us how you overcame them?

Joe –   Yes sir, just wanting to advance and get promoted at work leads you to love change real quick. The minute YOU decide you are really interested in doing something else it’s because we welcomed change!!

You know we need to Embrace change, let it motivate us, smile at it, enter it with an open mind.  It’s going to be better or it probably wouldn’t be happening.  In the words of a old friend just “get up and go pull the groceries”.

So as a new lead or supervisor how are you going to get your team to accept change?  It simply requires you to know it, understand what’s changing and why, if you explain it well, are honest with its approach, are excited and accepting of it your team will follow you with it and accept it.  As an associate lets be positive, it’s going to happen, probably needs to happen and the way it was is just no more.

Joe – I think “Buy in” has a lot to do with it. If you don’t believe in something its hard to sell it to others as fact. As the way things should be. Its also about being on the same page.

You know how much I like quotes, Tony Robbins tells us Change is Inevitable. Progress is Optional.  Change is constant. Embrace it or not – your future depends on it. “No matter how many mistakes you make or how slow you progress, you are still way ahead of everyone who isn’t trying.”!

Ok, enough of my quotes, I will include a link for these quotes and several others though in todays show notes if you’d like to check’em out.

So, we mentioned Culture earlier too.  I went back to my Merriam Webster dictionary, I know I’m a word of the day freak, it says in part and defines Culture as:

b : the set of shared attitudes, values, goals, and practices that characterizes an institution or organization

In my opinion Culture is the glue that holds things together and creates Success or Failure in our Operations world.  If we develop a strong culture of communication on and from the floor, those that needs the information will have it to better perform their task.  If we have a strong Productivity Culture within our team everyone will do what they have too to make it happen.  Wither its selecting 10,000 cases by lunch or making our hourly quota of replenishments or loading X number of trailers by a set time, it will happen if everyone’s chasing that same goal! It honestly just happens, every time, but it takes us all, that has to be our culture!

Safety is another place that has to have a strong culture within us as associates and our teams as managers.

Joe you just gave a presentation on the Culture of Safety out in Arizona this week I believe, tell us a little about a Culture of Safety and why it’s so important.

Joe –   I mentioned buy in and believing earlier, this is just that. As per the definition when likeminded people i.e. coworkers show support for the same ideas the atmosphere changes. No that knuckle head employee whose coming in feels less apt to cut up on equipment when he knows Everyone is watching as opposed to an environment that wouldn’t give him a second glance.

Joe, I want to thank you for taking a few minutes with us, especially on such short notice Sir.

Joe – No problem, its always a pleasure to find myself here with your listeners sir.

And as always, I’d like to thank all our listeners and we hope to have you visit us again next week.  Until then let’s remember our end game is our Careers and as Jim Rohn told us Your Life Does Not Get Better By Chance, It Gets Better By Change!   Everyone have a great week ahead and Be Safe Out There!